SnarkBucks - FAQ

How do I redeem my SnarkBucks?

First, make sure you are logged in to the SnarkBucks system! You can find this by clicking the little pink icon in the bottom left corner of your screen. Once logged in, scroll to "All Rewards" > Redeem Points > Use code at checkout!

I made a purchase, but I didn't get my points.

This probably means you weren't logged into the system when you made your purchase. (Always make sure you're logged in before buying!) If this happens to you, simply send an email to customerservice@snarkytea.com asking to have your points adjusted and we'll take care of it for you! 

Do my points expire?

Nope! Your points will not expire, but if you redeem a reward your code will expire after 90 days. 

How do I see how many points I have?

Simply log in through the portal here and your points total will show at the top!